Posts in Conflict Resolution
Fearless Asking #3: What Do They Want and Why? (video)

In the third installment of Fearless Asking, we're getting clear on what our negotiation conversation partners want and why. Getting clear on what we want and why as well as what they want and why helps us find common ground and mutual benefit. To do this, ask open ended questions, such as "What are your desired outcomes?" "What are your concerns?" Or "How can we solve this problem so that we can both get what we want?"

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How to Flip "No" into Yes in Four Jujitsu-like Moves

No is an opportunity to uncover objections, misunderstandings and fears so you can address them. An opportunity to pivot, reframe and ask again. An opportunity that can lead to a genuine yes and follow-through. 

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Negotiation as a Spiritual Experience—Wait, What?

While most people understand intellectually that there’s a better, more humane and effective way of communicating for mutual benefit, our life experience – specifically our relationship to conflict—often hijacks our emotions at the negotiation table. 

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Changing the Conversation

Negotiators—whether politicians or homebuyers—begin with bold concessions which rapidly shrink the gulf between opposing sides. 

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Mutual Benefit Negotiation is the Secret to Happiness
Infiltrating the boy's club
Gaining the "High Power" Advantage

Listen.

We're all somewhat afraid of conflict, at least those of us who are not sociopaths.

Men and women both want their days to pass without having accusations hurled at them, without hearing what a frenemy is saying behind their backs, and without stirring their colleagues or clients to anger.

Women, however, do tend to react to a negotiation challenge somewhat more fearful of an angry response than do men.

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